cxomni CXM cloud vs JourneyTrack

cx/omni CXM cloud is a customer journey management platform that provides journey analytics & actionable insights for real-time discovery of frequent, costly, problematic & promising touch-points in the customer journey. The suite offers big data processing, AI algorithms, process mining & more.
cx/omni CXM cloud is a customer journey management platform that provides journey analytics & actionable insights for real-time discovery of...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat
JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.
JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Starting from

$990.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

5 /5
(3)

Ease of Use

5/ 5

Features

5/ 5

Customer Service

5/ 5

Value for Money

4.5/ 5

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Total features 71

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Brainstorming
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Tracking
  • Collaboration Tools
  • Communication Management
  • Conversion Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Linking
  • Data Source Connectors
  • Data Visualization Software
  • Diagramming
  • Drag & Drop
  • Email Management Software
  • Engagement Tracking
  • Feedback Management
  • KPI Monitoring
  • Knowledge Management Software
  • Map Creation
  • Map Sharing
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics Software
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On Software
  • Social Media Integration
  • Storyboarding
  • Survey/Poll Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Text Analysis Software
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Whiteboard Software
  • Workflow Management Software

Total features 50

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Brainstorming
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Tracking
  • Collaboration Tools
  • Communication Management
  • Conversion Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Touchpoints
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Linking
  • Data Source Connectors
  • Data Visualization Software
  • Diagramming
  • Drag & Drop
  • Email Management Software
  • Engagement Tracking
  • Feedback Management
  • KPI Monitoring
  • Knowledge Management Software
  • Map Creation
  • Map Sharing
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics Software
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On Software
  • Social Media Integration
  • Storyboarding
  • Survey/Poll Management
  • Surveys & Feedback
  • Tag Management
  • Tagging
  • Text Analysis Software
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Whiteboard Software
  • Workflow Management Software
  • Adobe Analytics
  • Airtable
  • Asana
  • Figma
  • Google Analytics 360
  • Google Drive
  • InVision
  • Jira
  • Loom
  • Miro
  • Mural
  • Piwik PRO
  • Power BI Connector for Jira
  • Qualtrics LTI
  • Salesforce Commerce Cloud
  • Sketch
  • Tableau
  • YouTube
  • Zendesk Suite
  • monday CRM
  • Adobe Analytics
  • Airtable
  • Asana
  • Figma
  • Google Analytics 360
  • Google Drive
  • InVision
  • Jira
  • Loom
  • Miro
  • Mural
  • Piwik PRO
  • Power BI Connector for Jira
  • Qualtrics LTI
  • Salesforce Commerce Cloud
  • Sketch
  • Tableau
  • YouTube
  • Zendesk Suite
  • monday CRM