--- description: Detailed reviews on WEX Field Service Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare WEX Field Service Management with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WEX Field Service Management Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/255/field-service-management/software) > [WEX Field Service Management](/software/115579/payzerware) # WEX Field Service Management Canonical: https://www.getapp.ae/software/115579/payzerware Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/115579/payzerware?page=2) > WEX FSM provides service businesses with a cloud-based work management tool that enables contractors and technicians to manage back office and field operations across inbound call management, appointment scheduling, job reminders, dispatch, maintenance planning, invoicing and more > > Verdict: Rated **4.6/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of WEX Field Service Management • WEX FSM is a cloud-based, all-in-one management software solution that enables service contractors and job dispatchers to manage business operations and technicians from the field to the back office. • WEX FSM is a sister financial tool for securely accepting online and mobile payments, providing features including real time transaction tracking, email receipts, searchable purchase histories and QuickBooks synchronization. • Manage inbound calls and dispatch with a drag and drop, calendar-based appointment scheduling and technician assignment, backed by automated reminders and notifications for customers that a technician is on the way. • A geographic information system (GIS) schedule view plots job locations and tracked technicians on a map, aiding techs and dispatchers with real time update on route directions. • The WEX FSM companion smartphone app for Android and iOS allows for remote job and timeclock tracking, viewing appointment schedules and customer records, invoice creation, messaging, plus payment integration. • The WEX FSM app for Android and iOS allows businesses to make and accept payments within the field, including credit or debit card transactions via an optional card swipe accessory, E-Check payments etc, with the option to send electronic payment notifications to customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 63 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Wex - **Founded**: 2001 ## Commercial Context - **Starting Price**: $0.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Bid Management - Billing & Invoicing - Budgeting/Forecasting - CRM Software - Calendar Management - Commercial - Communication Management - Compliance Management - Contact Database - Contract/License Management - Contractor Database - Contractor Management Software - Credit Card Management ## Integrations (3 total) - Azuga Fleet - Profit Rhino - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software) ## Related Categories - [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software) - [Service Dispatch Software](https://www.getapp.ae/directory/520/service-dispatch/software) - [Field Activity Management Software](https://www.getapp.ae/directory/655/field-activity-management/software) - [HVAC Software](https://www.getapp.ae/directory/657/hvac/software) - [Plumbing Software](https://www.getapp.ae/directory/987/plumbing/software) ## Alternatives 1. [Synchroteam](https://www.getapp.ae/software/20560/synchroteam-com) — 4.4/5 (95 reviews) 2. [Square Payments](https://www.getapp.ae/software/112251/square-payments-processing) — 4.7/5 (2672 reviews) 3. [FieldPulse](https://www.getapp.ae/software/105687/fieldpulse) — 4.6/5 (411 reviews) 4. [GCPay](https://www.getapp.ae/software/2042703/gcpay-1) — 4.7/5 (484 reviews) 5. [QuickBooks Enterprise](https://www.getapp.ae/software/115227/quickbooks-enterprise) — 4.5/5 (20613 reviews) ## Reviews ### "Fantastic payment processor. Better technology and customer service than the big banks\!" — 5.0/5 > **Taz** | *25 July 2017* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: 1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs. > > **Cons**: No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled. ----- ### "Meh....not impressed" — 4.0/5 > **Steven** | *15 March 2024* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: Easy-ish to use. Friendly staff. Able to call in directly. > > **Cons**: Inability to correct issues in a timely manor. Cost us time, money and customer dissatisfaction. > > Frankly, we're considering service titan. We'd prefer to stay with Pazer, but they need to provide better support and have employees maintain a better working knowledge base ----- ### "DO NOT USE THIS PROGRAM" — 1.0/5 > **Court** | *25 June 2021* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: Nothing, this product is terrible and should have never been released to consumers. There are 100s of issues and their team cannot seem to resolve any of them. This system will change your financials without permission and cannot be trusted. > > **Cons**: Their customer service is terrible. They do not resolve issues. We use their program to sync to Quickbooks and it's been an absolute nightmare. It changes our invoices behind the scenes the different amounts, doesn't sync properly, and to top it off, they haven't been able to resolve any of the issues over the past 12 months. They created a software that is full of bugs and should have never been released to consumers. ----- ### "Switching to Payzer was a piece of cake. We have had a very positive experience." — 5.0/5 > **Ann'g** | *7 July 2017* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service \! > > **Cons**: Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better. > > The ease of use makes our jobs easier. We are able to close out and apply invoices so much faster. We are able to balance knowing what has been paid everyday. I am glad to be able to turn other processors away. Very happy with Payzer\! ----- ### "Current Payzer User / Admin" — 5.0/5 > **Scott** | *4 February 2021* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: The software is very easy to use and navigate. It can be used on our desktops in the office or in a mobile way by our technicians. > > **Cons**: There is nothing that I really can negative about it. There is no down time and very dependable. Thanks\!\! > > Overall, we have had an outstanding experience with the software and will continue to use it. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/115579/payzerware?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/115579/payzerware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data